Terms and Conditions
Applicable to the e-commerce website: EnglishOnComputer.com
These Terms and Conditions govern the purchase and use of products and services on EnglishOnComputer.com
1. Scope of Service
We provide English test preparation materials designed for use on our website, including mock tests and practice exercises with audio components.
All materials are intended for study and reference purposes only and do not constitute official materials from any authorized examination board.
Our services are delivered digitally and are accessible worldwide.
2. Access to Products
- Upon successful payment, customers will be granted access to purchased materials via their account or email.
- Access is provided immediately and remains valid for the duration specified in each product or course package.
- All payments are securely processed by a trusted third-party payment provider, which acts as the Merchant of Record.
3. Refund Policy
Due to the nature of digital products, all purchases are generally non-refundable once access has been granted.
Refunds may only be considered if all of the following conditions are met:
- The product is inaccessible due to a technical issue
- The issue persists for more than three (3) consecutive days
- The issue is verified to originate from our system
In such cases, we reserve the right to:
- Extend access time; or
- Issue a refund in accordance with our Refund Policy
4. Product Nature
- All products are delivered digitally. No physical goods are shipped, and no physical warranties apply.
5. Service Delivery Process
- 1
Step 1: Select Product
Customer selects a product.
- 2
Step 2: Checkout
Customer completes secure checkout.
- 3
Step 3: Payment Confirmation
Payment is confirmed.
- 4
Step 4: Access Granted
Access to materials is automatically granted.
6. Obligations of the Parties
Seller obligations:
- Provide products and services as described
- Protect customer data in accordance with the Privacy Policy
- Provide reasonable support when required
Customer obligations:
- Provide accurate information
- Complete full payment
- Not copy, distribute, or commercially exploit materials without authorization
7. Fees and Pricing
All prices are listed in USD and include applicable taxes (if any).
No additional fees will be charged unless clearly disclosed prior to payment.
8. Intellectual Property
All content, materials, and platform features are the intellectual property of the Website and may not be reproduced, distributed, or used without prior written consent.
9. Limitation of Liability
We shall not be liable for:
- Any indirect or consequential losses
- User performance outcomes (e.g., results)
- Issues arising from external factors beyond our control
10. Disclaimer
This website is independently developed and is not affiliated with, endorsed by, or officially connected to any educational organization.
11. Termination
We reserve the right to suspend or terminate user access in cases of violation of these Terms.
12. Contact Information
For any questions regarding these Terms, please contact:
Email: [email protected]
WhatsApp: +84 964 996 195